Refund policy
At NØIR-VAULT, we want every purchase to meet your expectations. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your order.
Return Eligibility
To be eligible for a return:
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The item must be returned within 30 days of delivery.
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The item must be unworn, unwashed, and in its original condition.
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The item should be returned in its original packaging whenever possible.
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Items that show signs of use, damage, or alteration may not be eligible for a refund.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect.
Refunds
Once your return has been received and inspected, we will process your refund to the original payment method. Refunds are processed as promptly as possible after the return has been approved.
How to Initiate a Return
To initiate a return, please contact us through the contact information provided on our website. Please include your order number and the reason for your return.
NØIR-VAULT reserves the right to decline returns that do not meet the conditions outlined above.